**Albavisha**

 

**Last updated:** April 2026

 

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## 1. Introduction

 

This privacy policy explains how Albavisha ("we", "us", "our") collects, uses, stores and protects your personal information when you visit our website at albavisha.com or contact us about our electrical services.

 

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

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## 2. Data Controller

 

The data controller responsible for your personal data is:

 

**Albavisha**

83d London Road, Romford, England, RM7 9QD

 

Email: flavio@albavisha.com

 

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## 3. What Personal Data We Collect

 

When you use our website or contact us, we may collect the following personal data:

 

- **Name** — provided when you submit a contact form enquiry

- **Email address** — provided when you submit a contact form enquiry

- **Phone number** — provided when you submit a contact form enquiry

- **Message content** — the details of your enquiry submitted via the contact form

- **Technical data** — your IP address, browser type, operating system and browsing actions collected automatically through standard website analytics (see Section 8 on Cookies)

 

We do not collect any special category data (such as health information, racial or ethnic origin, or biometric data).

 

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## 4. How We Use Your Personal Data

 

We use your personal data for the following purposes:

 

- To respond to your enquiry submitted through our contact form

- To provide you with a quote or information about our electrical services

- To arrange and carry out electrical work you have requested

- To communicate with you regarding ongoing or completed work

- To comply with our legal and regulatory obligations

- To maintain and improve our website

 

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## 5. Legal Basis for Processing

 

Under the UK GDPR, we rely on the following legal bases to process your personal data:

 

- **Legitimate interests** — to respond to your enquiries and manage our business operations. We have assessed that these interests do not override your fundamental rights and freedoms.

- **Contract performance** — where you have engaged us to carry out electrical work, we process your data as necessary to fulfil that contract.

- **Legal obligation** — where we are required to retain certain records for tax, regulatory or legal compliance purposes.

- **Consent** — for any optional communications. Where we rely on consent, you may withdraw it at any time by contacting us at flavio@albavisha.com.

 

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## 6. Who We Share Your Data With

 

We do not sell, rent or trade your personal data to any third parties.

 

We may share your personal data with:

 

- **Wix.com** — our website hosting provider, which processes data submitted through the contact form on our behalf

- **Professional advisors** — such as accountants or legal advisors, where necessary

- **Regulatory bodies** — where required by law or regulation

 

Any third party that processes personal data on our behalf does so under a data processing agreement and is required to handle your data in accordance with UK data protection law.

 

We do not transfer your personal data outside the United Kingdom unless adequate safeguards are in place as required by the UK GDPR.

 

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## 7. How Long We Keep Your Data

 

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

 

- **Contact form enquiries** — retained for up to 24 months from the date of your enquiry, unless your enquiry leads to a contract for services

- **Client records** (where work is carried out) — retained for up to 6 years after completion of work, in line with HMRC requirements and limitation periods under UK law

- **Website analytics data** — retained in accordance with Wix's standard data retention policies

 

After the applicable retention period, your personal data will be securely deleted or anonymised.

 

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## 8. Cookies

 

Our website uses cookies provided by Wix, our website platform. These include:

 

- **Essential cookies** — required for the website to function properly

- **Analytics cookies** — used to understand how visitors interact with the website, helping us improve its performance and usability

 

These cookies are standard to the Wix platform. We do not use any additional advertising or tracking cookies.

 

You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the website.

 

For more information on how Wix handles cookies, please refer to the Wix Cookie Policy at wix.com.

 

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## 9. Your Rights

 

Under the UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data:

 

- **Right of access** — you may request a copy of the personal data we hold about you

- **Right to rectification** — you may request that we correct any inaccurate or incomplete data

- **Right to erasure** — you may request that we delete your personal data, subject to any legal obligations we have to retain it

- **Right to restrict processing** — you may request that we limit how we use your data in certain circumstances

- **Right to data portability** — you may request that we provide your data in a structured, commonly used, machine-readable format

- **Right to object** — you may object to our processing of your data where we rely on legitimate interests as our legal basis

- **Right to withdraw consent** — where we process data based on your consent, you may withdraw that consent at any time

 

To exercise any of these rights, please contact us at flavio@albavisha.com. We will respond to your request within one month of receiving it.

 

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## 10. Complaints

 

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

 

**Information Commissioner's Office**

Website: ico.org.uk

Telephone: 0303 123 1113

 

We would appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us first at flavio@albavisha.com.

 

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## 11. Security

 

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. Contact form submissions are processed through Wix's secure platform, which uses encryption in transit.

 

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## 12. Children's Data

 

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

 

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## 13. Changes to This Privacy Policy

 

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

 

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## 14. Contact Us

 

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

 

**Albavisha**

Email: flavio@albavisha.com

Website: albavisha.com